Support Lead Part Time
Five Below
Hanover, New Jersey, US
About the Role
Five Below - - Responsibilities: Assists with direction of Front End Lead(s) and sales associates under the Manager on Duty; Wows the customer and drives customer service through personal contact with customers; Leads Front End Operations and trains staff on high-quality customer service; Maintains store cleanliness, safety, and readiness for customers; opens and closes store procedures; Drives store sales and controls expenses while supervising associates and adhering to SOPs
Responsibilities
- Assists with direction of Front End Lead(s) and sales associates under the Manager on Duty
- Leads Front End Operations and trains staff on high-quality customer service
- Opens and closes store procedures
Qualifications
- Experience supervising front-end staff
- Customer service experience
- Retail leadership exposure
Required Skills
customer service
team leadership
store operations
sOP adherence
training
Keywords
retail
leadership
customer service
store operations
front end
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