Sr Customer Service Representative
Napa Auto Parts
Sulphur, Louisiana, US
About the Role
Napa Auto Parts - - Responsibilities: Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).; Influences gross profit through negotiating the sale price and purchase price, within certain parameters.; Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.; May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.; Responds to customer inquiries regarding products, provides quotes, and handles order entry.
Responsibilities
- Places customer orders via various channels
- Responds to customer inquiries regarding products and handles order entry
- Builds customer relationships to drive repeat business
Qualifications
- High school or equivalent
- Experience in customer service preferred
- Negotiation or sales experience could be beneficial
Required Skills
customer service
order entry
sales negotiation
relationship building
communication
Keywords
customer service
order processing
sales
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
3 days ago
Location
Sulphur, Louisiana, US
Job Type
Full-time
Work Mode
Onsite
Experience
4+ years
Category
Customer service and support, Order management, Sales and negotiation
About the Company
N
Napa Auto Parts
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