Sr Customer Service Representative
Napa Auto Parts
Allentown, Pennsylvania, US
About the Role
Napa Auto Parts - - Responsibilities: Responds to customer inquiries, provides quotes, and handles order entry; Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales); Influences gross profit through negotiating sale and purchase prices; Builds customer relationships to drive repeat business; Expedites backorders and prepares orders for shipment
Responsibilities
- Responds to customer inquiries
- Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
- Influences gross profit through negotiating sale and purchase prices
Required Skills
customer service
order entry
quote generation
relationship building
sales negotiation
Keywords
customer service
sales
order processing
retail
negotiation
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
3 days ago
Location
Allentown, Pennsylvania, US
Job Type
Full-time
Work Mode
Onsite
Category
Business to customer b2c, Sales support, Order management
About the Company
N
Napa Auto Parts
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