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Shift Leader

Dunkin' Donuts Auburn Hills, Michigan, US

About the Role

Dunkin' Donuts - 2701 University Drive - Responsibilities: Cultivate a 5-star team environment by recruiting, training, coaching, and counseling team members; communicate job expectations; plan, monitor, enforce policies and procedures.; Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.; Delight our guests by exceeding their expectations and providing a 5 Star Guest experience.

Responsibilities

  • Cultivate a 5-star team environment
  • Achieve results by implementing production, productivity, quality, and guest service satisfaction
  • Delight guests with a 5 Star Guest experience

Required Skills

team leadership coaching training counseling guest service

Keywords

leadership shift management customer service team development operations

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Job Overview

Date Posted 3 days ago
Location Auburn Hills, Michigan, US
Job Type Full-time
Work Mode Onsite
Category Management, Operations management, Shift lead, Team leadership, Restaurant operations

About the Company

Dunkin' Donuts