Shift Lead
Dunkin' Donuts
Ravenna, Ohio, US
About the Role
Dunkin' Donuts - 1370 East Main Street - Responsibilities: Cultivate a 5-star team environment by recruiting, training, coaching, and counseling team members; communicate job expectations; plan, monitor, enforce policies and procedures.; Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.; Delight our guests by exceeding their expectations and providing a 5 Star Guest experience.
Required Skills
team leadership
training
coaching
guest service
production supervision
Keywords
leadership
team management
customer service
operations
training
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