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Security Officer Enhanced Part Time Lobby

Allied Universal Grand Rapids, Michigan, US

About the Role

Allied Universal - - Responsibilities: Provide customer service to clients, employees, and visitors by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a front desk location within a financial institution.; Monitor front desk activity, greet and assist visitors, verify identification and access authorizations, and help to deter unauthorized entry or suspicious activity.; Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, escalating concerns to site contacts, first responders, and/or Allied Universal leadership as needed.; Maintain accurate visitor logs, access records, and incident documentation, and communicate clearly with staff, guests, and management regarding security-related matters.; Support day-to-day lobby and reception operations by answering questions, providing directions, observing surrounding activity, and reporting maintenance, life emergency, and/or security-related concerns promptly.

Required Skills

customer service security procedures front desk visitor verification incident reporting

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