Salon Customer Experience Specialist - the Crossing @ 288
J. C. Penney
Pearland, Texas, US
About the Role
J. C. Penney - - Responsibilities: Proactively recommends retail products based on guests' needs, stylist consultation and seasonal promotions; Achieves or exceeds individual retail sales goals and contribute to overall salon sales targets; Educates guests on the benefits and usage of products to support their at-home care routine; Ensures front desk operations run smoothly, including accurate scheduling, guest check in and out and payment processing; Handles phone and in person inquiries with efficiency and professionalism
Required Skills
retail sales
customer service
front desk operations
payment processing
product education
Keywords
retail
sales
customer experience
salon
front desk
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