Salon Customer Experience Specialist - Alderwood Mall
J. C. Penney
Lynnwood, Washington, US
About the Role
J. C. Penney - - Responsibilities: Greet guests and provide a welcoming, professional experience at the salon front desk; Schedule and confirm appointments with accuracy and efficiency; Upsell and recommend retail products based on guest needs and stylist guidance; Support store promotions, product launches, and promotions to drive sales; Maintain front desk and retail area organization and assist with payment processing
Responsibilities
- Greet guests and provide a welcoming, professional experience at the salon front desk
- Schedule and confirm appointments with accuracy and efficiency
- Upsell and recommend retail products based on guest needs and stylist guidance
Qualifications
- High school diploma or equivalent
- Experience in retail/salon front desk
- Customer service skills
Required Skills
customer service
front desk
scheduling
upselling
payment processing
Keywords
salon
customer experience
retail
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