Retail Customer Experience Coordinator Part-time Nights and Weekends
T.J. Maxx
Framingham, Massachusetts, US
About the Role
T.J. Maxx - 1451 Concord Street, Framingham, MA 01701, United States of America [Department Manager] As a Customer Experience . Maxx, you'll: Be responsible for promoting an excellent customer experience; Oversee a team of Associates at front of store; Train and coach Associates on personalizing the customer experience while promoting loyalty programs; Address customer concerns and issues promptly; Coordinate breaks for all Immediately >>
Responsibilities
- Oversee a team of Associates at front of store
- Address customer concerns and issues promptly
- Promote an excellent customer experience
Qualifications
- Experience in customer service or retail preferred
- Ability to train and coach staff
- Excellent communication skills
Required Skills
customer service
team leadership
retail operations
coaching
training
Keywords
retail
customer experience
leadership
team management
training
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