Pt Front End Customer Experience Supervisor
T.J. Maxx
Wauwatosa, Wisconsin, US
About the Role
T.J. Maxx - 11100 West Burleigh St; Ste 140, HSA Mayfair Collection, Wauwatosa, WI 53222, United States of America [Department Manager] As a Customer Experience . Maxx, you'll: Be responsible for promoting an excellent customer experience; Oversee a team of Associates at front of store; Train and coach Associates on personalizing the customer experience while promoting loyalty programs; Address customer concerns and issues promptly; Coordinate breaks for all Immediately >>
Responsibilities
- Oversee a team of Front of Store Associates
- Coach Associates on customer experience and loyalty programs
- Address customer concerns promptly
Qualifications
- Experience leading retail customer service team
- Strong coaching and training skills
- Excellent communication and problem-solving abilities
Required Skills
customer experience
team leadership
coaching
training
retail operations
Keywords
front-end
customer experience
supervisor
retail
team lead
Interested in this role?
Apply now and take the next step in your career.