Rep, Customer Operations
RXO
Kansas City, Missouri, US
About the Role
RXO - - Responsibilities: Track shipments from inception to delivery and communicate status to customers; Enter loads and prepare entries in the Transportation Management System (TMS); Schedule pickup and delivery appointments with warehouses and customers; Monitor and report on shipment status and issues, and coordinate with Sales Manager and Carrier Operations Group; Prioritize workload and manage key accounts to ensure timely updates and billing accuracy
Responsibilities
- Track shipments from inception to delivery and communicate status to customers
- Enter loads and prepare entries in the Transportation Management System (TMS)
- Schedule pickup and delivery appointments with warehouses and customers
Qualifications
- null
Required Skills
Transportation Management System (TMS)
shipment tracking
customer communication
appointment scheduling
billing accuracy
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