Representative, Customer Operations
RXO
Knoxville, Tennessee, US
About the Role
RXO - - Responsibilities: Maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience; Enter loads and confirm notes about the status of shipments; Schedule pickup and delivery appointments with warehouses and customers; Track the status of shipments from inception to delivery, and communicate with the customer on the status of the shipments; Enter information into the Transportation Management System (TMS) and prepare loads for accounting; ensure that entries are accurate and complete
Responsibilities
- Maintain reports, track shipments, and solve issues
- Schedule pickup and delivery appointments with warehouses and customers
- Track the status of shipments from inception to delivery, and communicate with the customer on the status of the shipments
Qualifications
- Experience with transportation management systems (TMS)
- Attention to detail
- Strong communication skills
Required Skills
shipments
customer communication
data entry
TMS
logistics
Keywords
customer operations
logistics
TMS
shipping
order management
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Job Overview
Date Posted
4 days ago
Location
Knoxville, Tennessee, US
Job Type
Full-time
Work Mode
Onsite
Category
Business operations procurement, Logistics coordination, Customer operations
About the Company
R
RXO
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