Rep, Customer Operations
RXO
Charleston, South Carolina, US
About the Role
RXO - - Responsibilities: Enter loads and confirm notes about the status of shipments; Track the status of shipments from inception to delivery and communicate with the customer; Handle any issues that arise on shipments and share information and updates with the customer; Enter information into the Transportation Management System (TMS) and prepare loads for accounting; Prioritize the daily workload and focus of your accounts, including load entry, tracking and reporting
Responsibilities
- Enter loads and confirm notes about shipment status
- Track shipment status from inception to delivery and communicate with customer
- Handle shipment issues and share updates with customer
Qualifications
- Experience with Transportation Management System (TMS)
- Strong communication skills
- Problem-solving abilities
Required Skills
TMS
customer communication
shipment tracking
issue resolution
Interested in this role?
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