Remote Technical Support Specialist
Cengage Group
Houston, Texas, US
About the Role
Cengage Group is hiring for a remote position supporting customers using their digital solutions in education. The role includes troubleshooting issues with customers, providing support, and using administrative tools for analysis. Candidates should have a high school diploma, strong analytical skills, and knowledge of both Microsoft and Apple operating systems. Benefits include vacation accrual, 401K plans, and healthcare coverage starting from day one. #J-18808-Ljbffr
Qualifications
- high school diploma
- strong analytical skills
- knowledge of Microsoft and Apple operating systems
Benefits
vacation accrual
healthcare coverage starting from day one
Required Skills
remote
customer support
troubleshooting
administrative tools
education technology
Keywords
remote
technical support
education technology
customer service
troubleshooting
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
3 days ago
Location
Houston, Texas, US
Job Type
Full-time
Work Mode
Remote
Category
Software technology, Technical support, Remote support
About the Company
Cengage Group
e-learning
Boston, United States
4400 employees
1.5B
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