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Remote Technical Support Specialist for Edtech

Cengage Group Columbia, South Carolina, US

About the Role

Cengage Group seeks a customer support agent for digital solutions in Columbia, SC. This role requires providing support, troubleshooting issues, and documenting interactions. Candidates must be high school graduates with a solid understanding of Microsoft and Apple operating systems. Additionally, problem-solving skills and attention to detail are crucial. The position is remote, offering benefits like healthcare coverage and a 401K plan with contributions matched by the employer. #J-18808-Ljbffr

Required Skills

customer support troubleshooting documentation operating systems problem-solving

Keywords

edtech remote tech support customer service digital solutions

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