Remote Tech Support Specialist, Contact Center
Mitel (Delaware)
Houston, Texas, US
About the Role
A leading telecommunications company is seeking a Technical Support Specialist to provide remote support for Contact Center solutions. The role requires managing service requests, troubleshooting both hardware and software issues, and ensuring customer satisfaction. Candidates should have an Associate's or Bachelor's degree in IT, strong problem-solving abilities, and knowledge of networking concepts. Benefits include comprehensive health insurance and a matching 401(k) plan. #J-18808-Ljbffr
Responsibilities
- Provide remote technical support for Contact Center solutions
- Troubleshoot hardware and software issues
- Ensure customer satisfaction
Qualifications
- Associate's or Bachelor's degree in IT
- Strong problem-solving abilities
- Knowledge of networking concepts
Required Skills
remote support
contact center
networking
troubleshooting
IT
Keywords
remote
tech support
contact center
IT
networking
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
2 days ago
Location
Houston, Texas, US
Job Type
Full-time
Work Mode
Remote
Category
Software technology, Technical support, Remote support
About the Company
M
Mitel (Delaware)
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