Remote Technical Support Specialist
Cengage Group
Honolulu, Hawaii, US
About the Role
Cengage Group is looking for a customer support representative for their digital solutions team in Honolulu, Hawaii. This work-from-home position involves providing technical support, troubleshooting issues, and managing customer interactions using a ticketing system. Candidates should be high school graduates with strong skills in Microsoft operating systems and analytical thinking. The role offers a compensation range of $17.00 to $18.00 per hour along with various benefits including healthcare and vacation. #J-18808-Ljbffr
Required Skills
customer support
technical troubleshooting
ticketing system
Microsoft operating systems
analytical thinking
Keywords
remote
technical support
customer service
help desk
troubleshooting
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