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Remote Technical Support Specialist

Cengage Group Honolulu, Hawaii, US

About the Role

Cengage Group is looking for a customer support representative for their digital solutions team in Honolulu, Hawaii. This work-from-home position involves providing technical support, troubleshooting issues, and managing customer interactions using a ticketing system. Candidates should be high school graduates with strong skills in Microsoft operating systems and analytical thinking. The role offers a compensation range of $17.00 to $18.00 per hour along with various benefits including healthcare and vacation. #J-18808-Ljbffr

Required Skills

customer support technical troubleshooting ticketing system Microsoft operating systems analytical thinking

Keywords

remote technical support customer service help desk troubleshooting

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