Remote Technical Support Specialist - Digital Solutions
Cengage Group
Cheyenne, Wyoming, US
About the Role
Cengage Group is seeking a Customer Support Representative to provide support for digital solutions in an educational environment. This primarily work from home position involves troubleshooting technical issues, documenting customer interactions, and assisting with customer inquiries. Candidates should be high school graduates with strong analytical skills and knowledge of Microsoft operating systems. Benefits include vacation accrual, 401K, and healthcare coverage starting day one. #J-18808-Ljbffr
Qualifications
- high school
- analytical skills
- Microsoft operating systems
Required Skills
customer support
troubleshooting
documentation
communication
Keywords
Remote
Technical Support
Digital Solutions
Customer Support
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Job Overview
Date Posted
3 days ago
Location
Cheyenne, Wyoming, US
Job Type
Full-time
Work Mode
Remote
Category
Customer support service, Technical support, Remote work
About the Company
Cengage Group
e-learning
Boston, United States
4400 employees
1.5B
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