Remote Dwdm Network Ops Tech Ii - 6-month Contract
Apex Systems
St. Louis, Missouri, US
About the Role
A leading IT services company is looking for an Ops Tech II for a 6-month remote contract. This role involves managing incidents from start to finish, isolating and resolving customer issues efficiently. Candidates should have 1-3 years of DWDM network support experience and be comfortable working in a fast-paced customer service environment. Familiarity with Ciena or Infinera equipment is highly desired. This position also involves troubleshooting, maintenance, and strong communication skills in a customer-focused role. #J-18808-Ljbffr
Required Skills
incident management
DWDM
network troubleshooting
customer service
CMDS/Equipment knowledge
Keywords
DWDM
network operations
remote contract
customer service
Ciena/Infinera
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