Patient Services Specialist - Orthopedics
Baylor University Medical Center
Temple, Texas, US
About the Role
Baylor University Medical Center - - Responsibilities: Assists with patient duties, including relations, check-in, check-out, scheduling, insurance verification, and answering phones.; Arranges follow-up visits and referral appointments.; Assists with patient registration by collecting and verifying insurance information.; Directs patients to appropriate waiting areas.; Receives and directs phone calls.
Responsibilities
- Assists with patient duties and scheduling.
- Directs patients to waiting areas and handles check-in/check-out.
Qualifications
- High school diploma or equivalent
- Cash handling or customer service experience or medical office experience
- Excellent communication skills
Required Skills
customer service
phone etiquette
basic insurance verification
appointment scheduling
medical office
Keywords
patient services
orthopedics
medical office
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