Patient Services Representative- Physical Therapy
Penn Medicine
West Chester, Pennsylvania, US
About the Role
Penn Medicine - - Responsibilities: Answer phones and interact with patients, staff, clinicians and visitors in a timely and pleasant manner; Verify eligibility and benefits and obtain authorizations/pre-certifications, and referrals when applicable; Post payments, generate receipts, perform daily cash reconciliation and adhere to daily deposit cashiering standards; Assume the role of scheduler as needed and ensure accuracy when scheduling patients' initial evaluation; Scan necessary documentation into the Patient Record in the EHR
Responsibilities
- Answer phones and interact with patients, staff, clinicians and visitors
- Verify eligibility and benefits and obtain authorizations/pre-certifications, and referrals when applicable
- Post payments and schedule patients' initial evaluation
Qualifications
- Experience in healthcare administration or medical office preferred
- Knowledge of insurance verification and billing processes
- Proficiency with EHR systems
Required Skills
customer service
insurance verification
appointment scheduling
billing
record documentation
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
2 days ago
Location
West Chester, Pennsylvania, US
Job Type
Full-time
Work Mode
Onsite
Experience
Up to 5 years
Category
Health information technology, Healthcare administration, Patient access, Administrative support
About the Company
P
Penn Medicine
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