Patient Services Representative - Per Diem
Penn Medicine
West Chester, Pennsylvania, US
About the Role
Penn Medicine - - Responsibilities: Conducts comprehensive patient interviews and verifies information; Verifies eligibility and benefits and obtains authorizations/pre-certifications; Identifies and collects co-pays from patients at registration and posts payments with cash reconciliation; Assists with scheduling and verifies appointment availability using the scheduling system; Exemplifies customer service by interacting with patients, staff, clinicians and visitors in a timely and pleasant manner
Responsibilities
- Conducts patient interviews and verifies information
- Verifies eligibility and benefits and obtains authorizations/pre-certifications
- Assists with scheduling and verifies appointment availability
Qualifications
- high school diploma or equivalent
- customer service experience
- knowledge of scheduling systems
Benefits
flexible scheduling
benefits
Required Skills
customer service
data verification
scheduling systems
payment processing
cash handling
Keywords
patient services
recertification
scheduling
front desk
medical office
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