Patient Service Representative
Franciscan Health
Lafayette, Indiana, US
About the Role
Franciscan Health - 3920 Saint Francis Way - Responsibilities: Answer incoming calls; respond to inquiries, schedule appointments or direct caller to appropriate staff for assistance.; Work within an electronic medical records system; Collect patient payments; applies payments and adjustments to patient accounts; Balance daily encounter forms and cash drawers; Additional daily administrative tasks based on practice specialty
Responsibilities
- Answer incoming calls and respond to inquiries
- Schedule appointments or direct callers to appropriate staff
- Perform daily administrative tasks
Qualifications
- Minimum high school diploma or equivalent
- Experience with electronic medical records (EMR) systems preferred
- Strong communication and cash handling skills
Required Skills
EMR experience
customer service
cash handling
data entry
administrative support
Keywords
patient service
reception
billing
appointment scheduling
EMR
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