Patient Service Representative (psr) - Pediatrics
Advocate Health Care
Green Bay, Wisconsin, US
About the Role
Advocate Health Care - - Responsibilities: Greets patients and visitors and responds to routine requests for information.; Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance information; obtains prior authorizations when needed.; Schedules patient appointments and coordinates cancellations, reschedules, and additions to schedules.; Provides accurate, detailed information regarding test preparations, time patient to arrive, and any other directional information needed by patient.; Coordinates the scheduling of more complex patient appointments, tests and procedures.
Responsibilities
- Greet patients and visitors
- Register patients
- Schedule appointments
Qualifications
- High school diploma or equivalent
- Experience in patient intake or front desk (preferred)
- Strong communication skills
Required Skills
customer service
appointment scheduling
insurance verification
demographic data collection
cash handling
Keywords
patient services
front desk
pediatrics
healthcare
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