Patient Access Representative - Hospital (full Time Days)
UnityPoint Health
Cedar Rapids, Iowa, US
About the Role
UnityPoint Health - 1026 A Avenue Northeast - Responsibilities: Accurately and thoroughly collects, analyzes and records demographic, insurance/financial and clinical data in computer system; Maintains knowledge and understanding of insurance verification and understanding of insurance plans; Answers telephone calls promptly and accurately. Takes telephone messages and directs calls in an appropriate and professional manner; Communicates effectively to provide appropriate education regarding patient financial obligations through POS and estimates; Refer patients who need financial assistance with their clinic/hospital bills to a Financial Advocate
Required Skills
demographic data collection
insurance verification
patient financial education
telephone handling
referral to Financial Advocate
Keywords
patient access
hospital payer
financial clearance
insurance verification
medical billing
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