Patient Access Representative I
Medical University of South Carolina
Columbia, South Carolina, US
About the Role
Medical University of South Carolina - - Responsibilities: Assist Patient Access Representative I staff, providing guidance on registration procedures, insurance verification, and customer service best practices.; Coordinate patient flow and scheduling, ensuring efficient and accurate registration, appointment scheduling, and check-in processes.; Handle escalated patient inquiries, complaints, or issues, resolving conflicts, and providing solutions to enhance patient satisfaction.; Collaborate with clinical departments, nurses, and physicians to address patient care needs, scheduling conflicts, and improve patient access processes.; Conduct quality assurance audits, reviewing patient registration data, insurance information, and documentation for accuracy and compliance with regulatory standards.
Responsibilities
- Assist with registration processes
- Coordinate patient flow and scheduling
- Resolve escalated inquiries
Qualifications
- High school diploma or equivalent
- Excellent customer service
- Attention to detail
Required Skills
customer service
insurance verification
data accuracy
scheduling
Keywords
patient access
registration
healthcare
Interested in this role?
Apply now and take the next step in your career.