Patient Access Representative (full Time, Days)
St. Luke's
Allentown, Pennsylvania, US
About the Role
St. Luke's - 421 Chew Street - Responsibilities: Greets/directs patients and visitors for the entire facility; Responsible for the patient registration (pre-reg and post-reg needs) including demographics, emergency contact, transcribing diagnostic orders, insurance and guarantor verification, real time insurance eligibility, point of service cash collections; Promotes and helps increase usage of MyChart patient portal and patient self-service capabilities; Responsible for overseeing and assisting patients with Welcome Kiosk and On My Way technology at network locations; Must obtain medical license Number, NPI and UPIN via appropriate website for all new provider entries for outpatient services to ensure results are routed accurately and claim submission/payment
Required Skills
patient registration
insurance verification
real-time eligibility
cash collections
MyChart portal guidance
Keywords
patient access
registration
healthcare administration
insurance verification
front desk
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