Operations Admin I-1
FedEx
Ashland, Virginia, US
About the Role
FedEx - - Responsibilities: Provide clerical support to management and operational functions; Serve as frontline customer service to receive, solve and/or escalate customer inquiries and issues; Review, research and/or enter data in various systems to support respective functional area; Track a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review; Assist management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review
Responsibilities
- Provide clerical support to management and operational functions
- Serve as frontline customer service to receive, solve and/or escalate customer inquiries and issues
- Review, research and/or enter data in various systems to support respective functional area
Qualifications
- High school diploma or equivalent
- Experience in clerical/administrative support preferred
- Strong data entry and system navigation skills
Required Skills
clerical support
customer service
data entry
reporting
administrative support
Keywords
Operations
Admin
FedEx
clerical
data entry
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