Lead Teller
PNC
Stow, Ohio, US
About the Role
PNC - - Responsibilities: Coach, mentor, and lead tellers to deliver a positive customer experience; Educate customers on banking options and refer opportunities; Identify opportunities and refer to branch staff; Engage customers in lobby activities and promote PNC products; Assist Branch Manager with performance management and hiring
Responsibilities
- Lead tellers to deliver a positive customer experience
- Assist Branch Manager with performance management and hiring
- Educate customers on banking options and refer opportunities
Qualifications
- Experience leading a team of tellers
- Understanding of retail banking products
- Strong communication and coaching skills
Required Skills
leadership
coaching
customer service
sales
banking knowledge
Keywords
lead teller
banking
team leadership
customer service
referrals
Interested in this role?
Apply now and take the next step in your career.