Lead Accounts Receivable Specialist

Lead Accounts Receivable Specialist
Grand Rapids, MI
$45,000 - $55,000
Full-Time | Fully Onsite
This Lead Accounts Receivable Specialist opportunity is with a well-established, fast-growing organization headquartered in Grand Rapids. Known for its collaborative culture and community presence, the company operates in a dynamic, high-volume environment with a strong focus on operational excellence and continuous improvement. The team values accountability, communication, and building long-term relationships—both internally and with customers. The Lead AR Specialist will play a hands-on role overseeing daily accounts receivable activities with a strong focus on credit and collections. This position partners closely with internal teams to ensure timely cash flow, accurate reporting, and responsible credit risk management. While the AR team includes multiple roles, this position is specifically focused on customer credit, collections, and order release decisions.

• Prepare and maintain cash forecasting to support business planning
• Perform daily cash application activities, including invoice matching and check deposits
• Monitor bank activity and ensure timely and accurate posting of customer payments
• Manage shipping-related invoices
• Lead collections efforts through professional, warm outreach via phone and email
• Evaluate customer creditworthiness and release orders daily based on credit standing
• Coordinate with sales leadership to increase sales team involvement in collections efforts
• Escalate delinquent accounts to collection agencies when necessary (rare occurrences)
• Pull and analyze AR and credit reports to support decision-making

Required:

• 3–5+ years of Accounts Receivable and collections experience
• Intermediate Excel skills (lookups, sorting/filtering, basic formulas)
• Strong attention to detail and ability to manage multiple priorities

Preferred:

• Accounting or Finance degree
• Advanced Excel skills
• Experience with Microsoft Dynamics NAV / Business Central