It Service Operations Lead - Servicenow & Itsm Expert (remote)
Ralliant
Jackson, Mississippi, US
About the Role
A leading technology firm is seeking an IT Service Operations Lead. This hands-on role involves enhancing IT service management processes and driving operational excellence. The successful candidate will lead ITSM processes and collaborate with various teams. Minimum four years experience with ServiceNow and a degree in IT or Computer Science is required. The position offers remote flexibility alongside some travel, with an attractive salary range based on experience. #J-18808-Ljbffr
Responsibilities
- Lead ITSM processes and collaborate with teams
- Hands-on role to enhance IT service management processes
- Drive operational excellence
Qualifications
- 4+ years ServiceNow experience
- Degree in IT or Computer Science
- Remote with some travel
Required Skills
ServiceNow
ITIL/ITSM
IT operations
process improvement
stakeholder collaboration
Keywords
IT service management
ServiceNow
IT operations
remote work
ITSM
Interested in this role?
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