Guest Experience Lead
McDonald's
Seattle, Washington, US
About the Role
McDonald's - - Responsibilities: Lead the guest experience and ensure they are enjoying themselves; Handle guest concerns and provide resolution; Work with team to maintain a welcoming, clean restaurant environment; Promote McDonalds app and Mobile Order & Pay features; Provide expert insight into promotions and benefits to guests
Responsibilities
- Lead the guest experience
- Handle guest concerns
- Promote app features
Qualifications
- experience in hospitality or restaurant operations
- customer service skills
- ability to resolve complaints
Required Skills
customer service
team leadership
communication
Keywords
guest experience
restaurant operations
customer service
leadership
McDonald’s app
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Job Overview
Date Posted
5 days ago
Location
Seattle, Washington, US
Job Type
Full-time
Work Mode
Onsite
Category
Hospitality and guest services, Restaurant operations, Customer experience management
About the Company
M
McDonald's
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