Assistant Manager
Long John Silver's
Crown Point, Indiana, US
About the Role
Long John Silver's - 850 North Main Street - Responsibilities: Guarantees 100% satisfaction for every LJS guest.; Resolves customer concerns promptly using BAM! to ensure they leave happy and satisfied.; Inspires and motivates Crew Members and restaurant management to exceed performance expectations.; Leads the team in collecting and acting upon Voice of the Customer (VOC) feedback.; Ensures optimal staffing levels to consistently meet guest service needs.
Responsibilities
- Guarants 100% guest satisfaction
- Resolve customer concerns promptly
- Lead and motivate team to exceed performance
Qualifications
- Experience leading a team
- Customer service excellence
- Staffing and scheduling
Required Skills
customer service
team leadership
communication
problem solving
VOC feedback
Keywords
Assistant Manager
restaurant management
guest satisfaction
VOC
staffing
Interested in this role?
Apply now and take the next step in your career.