Assistant Manager
Long John Silver's
Flint, Michigan, US
About the Role
Long John Silver's - 3470 Linden Road - Responsibilities: Guards 100% satisfaction for every LJS guest; Resolves customer concerns promptly using BAM! to ensure they leave happy and satisfied; Inspires and motivates Crew Members and restaurant management to exceed performance expectations; Leads the team in collecting and acting upon Voice of the Customer (VOC) feedback; Ensures optimal staffing levels to consistently meet guest service needs
Responsibilities
- Lead restaurant operations and staff to meet guest service goals
- Resolve customer concerns and act on VOC feedback
- Ensure staffing levels align with service needs
Qualifications
- 2+ years supervisory or management experience in hospitality or food service
- Strong guest service and problem-solving skills
- Ability to train and motivate team members
Required Skills
customer service
staff leadership
problem solving
communication
VOC feedback
Interested in this role?
Apply now and take the next step in your career.