Guest Experience Lead
McDonald's
Santa Monica, California, US
About the Role
McDonald's - 2712 Santa Monica Boulevard - Responsibilities: Lead the guest experience and check in with guests; Resolve guest concerns to satisfaction; Collaborate with team to maintain welcoming, clean environment; Provide insights into promotions and app features; Communicate effectively to anticipate customer needs
Responsibilities
- Lead the guest experience and check in with guests
- Resolve guest concerns to satisfaction
- Collaborate with team to maintain welcoming, clean environment
Qualifications
- Experience in customer service
- Strong communication skills
- Ability to resolve conflicts
Required Skills
guest service
communication
problem solving
team collaboration
Keywords
customer service
guest experience
McDonalds
retail hospitality
hospitality
Interested in this role?
Apply now and take the next step in your career.