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Guest Service Representative

Pacifica Hotels Templeton, California, US

About the Role

Pacifica Hotels - 1000 Las Tablas Road - Responsibilities: Greet arriving guests and complete check-in procedures; Answer inquiries and accept reservations in person and over the phone; Operate PBX equipment and manage wake-up calls; Control cash and credit transactions and ensure accurate charges; Support other team members and departments to enhance overall hotel operations

Responsibilities

  • Greet arriving guests and complete check-in procedures
  • Answer inquiries and accept reservations in person and over the phone
  • Operate PBX equipment and manage wake-up calls

Qualifications

  • Minimum 1 year customer service experience
  • Guest service or hospitality experience preferred
  • High school diploma or equivalent

Required Skills

customer service communication cash handling multi-tasking team player

Keywords

hospitality front desk guest services PBX cash handling

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