Guest Service Representative
Pacifica Hotels
Templeton, California, US
About the Role
Pacifica Hotels - 1000 Las Tablas Road - Responsibilities: Greet arriving guests and complete check-in procedures; Answer inquiries and accept reservations in person and over the phone; Operate PBX equipment and manage wake-up calls; Control cash and credit transactions and ensure accurate charges; Support other team members and departments to enhance overall hotel operations
Responsibilities
- Greet arriving guests and complete check-in procedures
- Answer inquiries and accept reservations in person and over the phone
- Operate PBX equipment and manage wake-up calls
Qualifications
- Minimum 1 year customer service experience
- Guest service or hospitality experience preferred
- High school diploma or equivalent
Required Skills
customer service
communication
cash handling
multi-tasking
team player
Keywords
hospitality
front desk
guest services
PBX
cash handling
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