Guest Experience Lead
McDonald's
Marion, Ohio, US
About the Role
McDonald's - 1429 Marion-Waldo Road - Responsibilities: Lead the experience: Check in with guests and make sure they are enjoying themselves; Be the solution: Handle guest concerns and provide resolve to their satisfaction; Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment; Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonalds App, Mobile Order & Pay features
Responsibilities
- Lead guest experience and ensure satisfaction
- Address guest concerns and provide solutions
- Collaborate with team to maintain welcoming environment
Qualifications
- Experience in guest service or hospitality
- Communication and problem-solving skills
- Teamwork and adaptability
Required Skills
guest service
communication
problem solving
teamwork
promotions knowledge
Interested in this role?
Apply now and take the next step in your career.