Guest Experience Lead
McDonald's
Avon Park, Florida, US
About the Role
McDonald's - - Responsibilities: Lead the guest experience: Check in with guests and ensure they are enjoying themselves; Be the solution: Resolve guest concerns to their satisfaction; Understand that teamwork is key: Collaborate with the team to maintain a welcoming, clean restaurant; Be in the know: Promote McDonalds App, Mobile Order & Pay features
Responsibilities
- Lead guest experience
- Resolve guest concerns
- Collaborate with team to maintain a welcoming environment
Qualifications
- Experience in customer service
- Strong communication
- Problem-solving
Benefits
Employee discounts
Meal benefits
Required Skills
customer service
communication
teamwork
problem solving
promote app features
Keywords
guest experience
restaurant operations
customer service
Interested in this role?
Apply now and take the next step in your career.