Guest Experience Lead (gel)
McDonald's
Kings Mountain, North Carolina, US
About the Role
McDonald's - 725 York Road - Responsibilities: Greeting guests and communicating with them while ordering; Offering help with using the ordering kiosks; Handling any concerns and providing feedback to the restaurant team; Checking with guests after they have their food to ensure satisfaction; Ensuring kids receive a kid treat
Responsibilities
- Greet guests during ordering
- Assist guests with kiosks and questions
- Ensure guest satisfaction and feedback
Qualifications
- customer service
- communication
- problem solving
Required Skills
customer service
communication
problem solving
multitasking
teamwork
Keywords
guest experience
front desk
customer service
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