Guest Experience Lead
McDonald's
Rock Falls, Illinois, US
About the Role
McDonald's - 1003 1st Avenue - Responsibilities: Lead the guest experience: check in with guests and ensure they are enjoying themselves; Handle guest concerns and provide resolution to their satisfaction; Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment; Promote promotions and benefits of using McDonalds App/Mobile Order & Pay features; Communicate effectively to anticipate customer needs
Responsibilities
- Lead guest experience
- Resolve guest concerns
- Collaborate with team to maintain welcoming environment
Qualifications
- hospitality
- customer service
- communication
Required Skills
customer service
communication
problem-solving
teamwork
brand promotion
Keywords
guest experience
restaurant
McDonald's
customer service
hospitality
Interested in this role?
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