Guest Experience Lead (gel)
McDonald's
Winter Springs, Florida, US
About the Role
McDonald's - 1325 Tuskawilla Road - Responsibilities: Lead the guest experience and ensure guests are enjoying themselves; Handle guest concerns and provide resolution to their satisfaction; Collaborate with team to maintain welcoming, friendly, and clean restaurant environment; Promote promotions and benefits of McDonald's app and features; Communicate effectively and anticipate customer needs
Responsibilities
- Lead the guest experience
- Handle guest concerns and provide resolution
- Collaborate to maintain welcoming environment
Qualifications
- Ability to lead and improve guest experience
- Experience in customer service
- Communication skills
Required Skills
customer service
team collaboration
problem solving
communication
Keywords
guest experience
customer service
restaurant
leadership
McDonald's
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