Guest Experience Lead
McDonald's
Palm Bay, Florida, US
About the Role
McDonald's - 1179 Malabar Road Northeast - Responsibilities: Lead the guest experience by checking in with guests and ensuring enjoyment; Handle guest concerns and provide resolution to their satisfaction; Work with your team to maintain a welcoming, friendly, and clean restaurant environment; Provide expert insight into promotions and McDonalds App features; Communicate effectively and anticipate customer needs
Responsibilities
- Lead guest experience and resolve concerns
- Maintain welcoming environment
- Collaborate with team on promotions and app features
Required Skills
customer service
team collaboration
problem solving
communication
promotion/app knowledge
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