Guest Experience Lead (gel)
McDonald's
Chadds Ford, Pennsylvania, US
About the Role
McDonald's - - Responsibilities: Lead the guest experience and check in with guests; Handle guest concerns and provide resolution; Maintain a welcoming, friendly, and clean restaurant environment; Be in the know about promotions and benefits of McDonalds App, Mobile Order & Pay features
Responsibilities
- Lead the guest experience and check in with guests
- Handle guest concerns and provide resolution
- Maintain a welcoming, friendly, and clean restaurant environment
Qualifications
- experience management
- customer service
- conflict resolution
Required Skills
customer service
problem solving
communication
team leadership
Keywords
guest experience
restaurant management
customer service
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