General Manager - Restaurant
McDonald's
Pilot Mountain, North Carolina, US
About the Role
McDonald's - 731 South Key Street - Responsibilities: Ensure restaurants meet McDonald's QSC operational standards, food safety standards, and labor laws; Demonstrate Customer-First Service by observing operations, troubleshooting shift management, and taking corrective actions; Teach and coach restaurant managers and leadership teams to execute the 12 restaurant systems (QSC Play book); Execute action plans from ROIP system reviews to improve targeted systems; Ensure proper Local Store Marketing, promotions, and new product/process executions
Responsibilities
- Lead restaurant operations and shift management
- Coach and develop managerial staff
- Implement standard operating procedures and local marketing
Qualifications
- 3+ years of restaurant management experience
- Strong knowledge of food safety and labor laws
- Excellent leadership and coaching skills
Required Skills
people leadership
operational excellence
customer service
training and development
inventory and cost controls
Keywords
restaurant management
GM
McDonald's
QSC
SOP
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