Front Desk Guest Service Representative
Red Roof Inn
Lancaster, New York, US
About the Role
Red Roof Inn - Maple Drive - Responsibilities: Greet guests and provide guest-related services, including reservations and front desk duties; Check guests in and out and handle guest accounting and cashier functions; Review and report rate availability and monitor room status using front desk system; Coordinate with housekeeping and management to address guest room needs; Cross-train across front desk shifts and departments; train new hires
Responsibilities
- Greet guests and provide guest-related services
- Check guests in and out and handle guest accounting and cashier functions
- Cross-train across front desk shifts and departments
Qualifications
- Front Desk Guest Service Representative experience or training?
- Cash handling skills?
- Guest relations or customer service
Required Skills
customer service
front desk operations
cash handling
communication
Keywords
front desk
guest services
hospitality
customer service
hotel
Interested in this role?
Apply now and take the next step in your career.