Front Desk Concierge
The Aspenwood
Houston, Texas, US
About the Role
The Aspenwood Company - 5020 Kelvin Drive - Responsibilities: Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner.; Monitor all incoming public traffic and assist with inquiries.; Maintain the cleanliness and orderliness of common areas and all public spaces.; Operate the paging/telephone system, answer calls, determine their nature, and route them appropriately.; Track incoming/outgoing residents and guests and perform daily resident check-ins per policy.
Responsibilities
- Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner.
- Monitor incoming public traffic and assist with inquiries.
- Maintain cleanliness of common areas.
Qualifications
- Experience in customer service or front desk operations.
- Strong communication skills.
- Ability to manage multiple inquiries and route calls
Required Skills
customer service
communication
multitasking
call routing
facility cleanliness
Keywords
front desk
concierge
customer service
residents
public spaces
Interested in this role?
Apply now and take the next step in your career.