Front Desk Agent
Crestline Hotels and Resorts
Jacksonville, Florida, US
About the Role
Crestline Hotels and Resorts - - Responsibilities: Assist guests with check-in and check-out; Answer department telephone within 3 rings; Process all guest check-ins; Verify registration card information with the guest; Resolve guest complaints, ensuring guest satisfaction
Responsibilities
- Assist guests with check-in and check-out
- Answer department telephone within 3 rings
- Process all guest check-ins
Qualifications
- Experience in hospitality environment
- Strong communication skills
- Customer service oriented
Benefits
Employee discounts
Flexible scheduling
Required Skills
Check-in/check-out
Guest services
phone etiquette
problem solving
communication
Keywords
front desk
hotel front desk
guest services
customer service
hospitality
Interested in this role?
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