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Front Desk Agent

Crestline Hotels and Resorts Jacksonville, Florida, US

About the Role

Crestline Hotels and Resorts - - Responsibilities: Assist guests with check-in and check-out; Answer department telephone within 3 rings; Process all guest check-ins; Verify registration card information with the guest; Resolve guest complaints, ensuring guest satisfaction

Responsibilities

  • Assist guests with check-in and check-out
  • Answer department telephone within 3 rings
  • Process all guest check-ins

Qualifications

  • Experience in hospitality environment
  • Strong communication skills
  • Customer service oriented

Benefits

Employee discounts
Flexible scheduling

Required Skills

Check-in/check-out Guest services phone etiquette problem solving communication

Keywords

front desk hotel front desk guest services customer service hospitality

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