Part Time Front Desk Host/weekend
Concord Hospitality
Lyndhurst, Ohio, US
About the Role
Concord Hospitality - 24665 Cedar Road - Responsibilities: Assist guests efficiently, courteously and professionally at all times; Maintain a high level of service and hospitality; Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner; Post guest charges, collect payments and follow all cash handling procedures as required by Concord; Be knowledgeable of the hotel brand and various programs (travel programs, special offers)
Responsibilities
- Assist guests efficiently, courteously and professionally
- Promote high level of service and hospitality
- Handle guest concerns or issues and ensure satisfaction
Qualifications
- Experience in front desk operations
- Customer service skills
- Cash handling experience
Required Skills
guest service
cash handling
problem solving
communication
Keywords
front desk
hospitality
guest services
cash handling
customer service
Interested in this role?
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