Customer Service Manager
Wendy's
Topsham, Maine, US
About the Role
Wendy's - 15 Topsham Fair Mall Road - Responsibilities: Create a service culture designed to Delight Every Customer; Inspire the restaurant team to drive a customer-centered service culture to build customer loyalty; Lead the planning process for daily operations to guarantee every shift is set up to deliver the best customer service; Execute great huddles in our restaurants to regularly communicate with restaurant teams on priorities; Identify opportunities with Restaurant Management to optimize efficiencies and maximize profitability
Responsibilities
- Lead daily operations planning to deliver best customer service
- Conduct team huddles to align priorities
- Identify opportunities to optimize efficiencies and profitability
Qualifications
- Customer service management
- team leadership
- operations planning
Required Skills
Customer service excellence
team leadership
operational planning
profit optimization
communication
Keywords
customer service
restaurant management
team leadership
operations
profitability
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Job Overview
Date Posted
5 days ago
Location
Topsham, Maine, US
Job Type
Full-time
Work Mode
Onsite
Category
Business operations procurement, Customer service management, Restaurant service leadership
About the Company
W
Wendy's
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