Customer Service Manager
Wendy's
Hamilton, Ohio, US
About the Role
Wendy's - 32 N. BROOKWOOD DRIVE - Responsibilities: Create a service culture designed to delight every customer; Inspire the restaurant team to drive a customer-centered service culture to build customer loyalty; Lead the planning process for daily operations to guarantee every shift is set up to deliver the best customer service; Execute great huddles to regularly communicate with restaurant teams on priorities for customers; Partner with other Restaurant Management to identify opportunities for optimizing efficiencies and maximizing profitability
Responsibilities
- Lead daily operations planning to deliver customer service
- Conduct team huddles to communicate priorities for customers
- Partner with management to optimize efficiencies and profitability
Required Skills
customer service
team leadership
operations planning
performance communication
profitability optimization
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Job Overview
Date Posted
4 days ago
Location
Hamilton, Ohio, US
Job Type
Full-time
Work Mode
Onsite
Category
Customer service management, Restaurant service leadership, Operations and team coordination
About the Company
W
Wendy's
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